FAQ's

FAQs – Frequently Asked Questions

1. What types of products do you sell?

We specialize in high-performance gaming accessories and audio equipment, including:

• Gaming Keyboards

• Gaming Mice

• Gaming Headphones

• Speakers

All products are selected for quality, performance, and design.

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2. Are your products compatible with all systems (PC, Mac, Console)?

Most of our products are designed to be plug-and-play and work across various systems including Windows, macOS, and popular gaming consoles (like PlayStation and Xbox). Please check each product description for specific compatibility details.

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3. How long does shipping take?

Shipping times vary depending on your location:

• U.S. Orders: 3–7 business days

• International Orders: 7–15 business days
  We’ll provide tracking information once your order ships.

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4. Do you offer returns or exchanges?

Yes! We offer a 30-day return policy. If you're not satisfied with your purchase, contact us within 30 days of receiving your item. The product must be unused and in its original packaging.

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5. Is there a warranty on your products?

Yes, all products come with a 1-year limited warranty against manufacturing defects. If your product is defective, contact us with your order number and a description of the issue.

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6. How can I contact customer support?

You can reach our support team via:
📧 Email: [your support email]
🕒 We aim to respond within 24–48 business hours.

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7. Do you offer bulk or wholesale orders?

Yes! If you’re interested in placing a bulk order for a gaming lounge, event, or business, please contact us directly for special pricing and details.